You can now paste it into a document and send to Support.
Select tracert results using your mouse cursor and right-click on it to copy into clipboard.
Send us the complete results (every line) for analysis.It will generate a list of the connections along the way and some information about the speed of the steps along the way. You may have to wait up to a minute or more for the test to complete.Where hostname is the name of the server connection you are testing. See the section Determining hostname below for help with the hostname. With a cursor blinking next to the > symbol. This will bring up a command prompt window.
#Iptrace on cmd how to#
There is also brief information on how to read the traceroute results. This article includes instructions for Windows, Mac and Linux. If the problem is no longer occurring, you will have to wait until the next time the problem occurs (if there is a next time) before running your traceroute. Therefore, you should try to connect to your site again just before you run it. A trace when you are able to connect, or one from another computer, is not helpful. Note: To be effective, the traceroute MUST be run during a time when you are experiencing the problem, from a computer that is experiencing the problem. It allows us to diagnose the source of many problems. A traceroute is a function which traces the path from one network to another.
0 kommentar(er)
